Engages customers by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience. Models and shares customer care best practices by proactively offering assistance, asking questions to determine customers’ needs, and informing customers of options. Greets, listens, and engages customers to identify their needs, making them aware of appropriate products and services, and providing warm transfers to other areas of the store when necessary. Provides expertise in product demonstrations and consultations utilizing the available products. Builds relationships with customers through clienteling and eventing; provides authentic closure of customer interaction and builds and fosters relationships. Engages with omni-channel solutions to enhance customer engagement/experience. Locates products in other stores or online if unavailable in the store.
The Beauty Advisor is our brand ambassador who represents our brands and sells our beauty products at the store level for one of our retailer partners. As a Beauty Advisor, you will share your time and knowledge, creating a unique brand experience for every customer. You will have the opportunity to empower the customer by listening and teaching them about our beauty products on how to use and benefit most from them.
A candidate must possess a passion for beauty, exceptional interpersonal and communication skills, and a drive for sales achievement with integrity to deliver retail excellence.
We will provide individuals with excellent leadership, guidance, a competitive merit based compensation, and a challenging career path. This is an entry level position so college graduates or people looking to get their foot in the door are encouraged to apply.