PUBLICAT 11-08-2017  |  Expira la 22-11-2017

Service Delivery Manager, C&H

Aplica Interviu

Candidatul POTRIVIT

With these skills you are a great candidate:

  • Strong background and hands on experience in Service Design
  • Managing solution development and transition to in-life projects in the Telecoms industry in large Enterprise business IT and Customer Operations experience would be an advantage
  • Proven project management skills and track record of successful delivery
  • Ability to identify areas of inefficiencies in current working models and define & articulate improvements
  • Ability to communicate complex messages in a simple way in a multicultural environment both management and working level

DESCRIERE JOB

With these activities you will have a great impact on our business:

  • Validate the end to end Service Design, ensure adaptation & delivery of services solutions to markets (VGE, Local Vodafone OpCos and Partner Markets)
  • Ensuring products and solutions are fit for purpose and ready for service (supportable)
  • Management of service/solution transition to in-life, multiple operation teams and market rollout, and ensuring in-life continuous service improvements activities can take place
  • Contribution to Global budgetary submissions for solution with service inputs. Deliver quality solutions, to plan and within budget allocation
  • Consolidate and Manage cost-to-serve metrics and operational KPI’s on the markets (already operational or) being deployed

Beneficii

Sounds like the perfect job? We’ve got even more to offer:

  • Work from Home – You can get to work remotely from anywhere you choose!
  • Medical and dental services
  • Life insurance
  • Dedicated employee phone subscription
  • Special discounts for gyms and retailers
  • Annual Company Bonus
  • Ongoing Education
  • You get to work with tried and trusted web-technology
  • Getting in on the ground floor of an technology changing company
  • Flexible Vacation

Descriere Companie

Vodafone Shared Services Romania

Vodafone Shared Services Romania



Detalii Job


Departament

  • IT Hardware
  • IT Software
  • Telecommunications

Tip Job

  • Full Time
  • Project Based

Oras

  • Bucuresti

Nivel

  • Entry-Level
  • Management
  • Mid-Level
  • Student